Demo by Spanfold · fictional clinic · nothing is booked or sent

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Patient resources

Policies and documents

Everything we publish for patients, in one place. These are the same documents our assistant answers from.

  • Cancellation, Late Arrival and Missed Appointment Policy

    HP-POL-003 · version 3.0 · DOCX
    Effective 1 January 2026

    Read onlineDownload Word

  • Clinic Operations Manual (extract)

    HP-OPS-005 · version 1.6 · PDF · 4 pages
    Effective 1 January 2026

    Open PDFDownload

  • Clinical Services Handbook

    HP-CLN-004 · version 2.2 · PDF · 8 pages
    Effective 1 January 2026

    Open PDFDownload

  • Insurance and Third-Party Billing Terms

    HP-FIN-002 · version 1.4 · PDF · 5 pages
    Effective 1 January 2026

    Open PDFDownload

  • Patient Fees and Funding Schedule 2026

    HP-FIN-001 · version 2.1 · PDF · 6 pages
    Effective 1 January 2026

    Open PDFDownload

  • Patient Privacy Notice

    HP-GOV-006 · version 2.0 · PDF · 3 pages
    Effective 1 January 2026

    Open PDFDownload